Most joinery businesses don’t struggle because they’re short of good people or good intentions. They struggle because too much of the business still runs from people’s heads, scattered messages, spreadsheets, emails, whiteboards and disconnected software. In this practical talk, Bruce shares why simply buying a system won’t magically fix the business, and why business teams need to shift their own habits first. You’ll learn how to start thinking systematically, create one source of truth, reduce friction between departments, and get the team working with more clarity and flow. Bruce will also share how JBOS, built in Monday.com, helps connect the moving parts of a joinery business, from lead to install, while still linking with tools like Xero and Jobman.